Data Deletion

You can ask us to delete the personal information MehndiPe holds about you at any time. This page explains what gets deleted, what we may need to retain, and how to submit a request. See our Privacy Policy for details on what we collect and why.

Send us a deletion request using either method below, from the WhatsApp number or email associated with your account:

• WhatsApp: message us the words “DELETE MY DATA” from the WhatsApp number you used to book with us.
• Email: write to support@mehndipe.com with the subject line “Data Deletion Request” and the phone number registered with your bookings.

We may ask you to verify your identity (for example, by confirming the phone number on your bookings) before processing the request, to protect your data from unauthorized deletion.

• Your profile and contact details (name, phone number, email, saved addresses).
• Your WhatsApp conversation history with us.
• Reference images and design preferences you shared for your bookings.

We may retain limited records even after a deletion request where required by law or legitimate business need, such as:

• Payment and invoice records, which we are required to retain under Indian tax and accounting law.
• Records needed to resolve an open dispute, complaint, or fraud investigation involving your account.

Any retained records are kept only for as long as legally necessary and are not used for marketing or matching you with future bookings.

We will process valid deletion requests within 30 days and confirm once completed via the same channel you contacted us on.

If you have questions about this process, contact support@mehndipe.com.